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BSP Essentials for Travel Agents (e-learning)

About the Course

BSP Essentials for Travel Agents is a training program providing essential knowledge of the Billing and Settlement Plan (BSP), specifically for travel agents.

It is designed to raise the learner’s awareness of the BSP system and processes and improve an Agent’s efficiency and level of knowledge. This program is intended to explain elements of the BSP system that are common to all parts of the world and is divided into five learning modules covering the fundamental components of the BSP system.

The five e-learning modules that make up this program, may be studied on their own, or combined as part of this IATA BSP Essentials for Travel
Agents program.


Once you have completed the exam or the duration of the Course elapses, you will not be able to access the course contents.

What You will Learn

Upon completing this Course, you will be able to:

  • Discuss basic BSP processes, common terms, abbreviations, reporting calendar and billing reports.
  • Use the BSPlink tool and various BSPlink functions to manage in-office BSP operations.
  • Perform all procedures related to document refunding and voiding.
  • Process credit card payments and prevent credit card fraud.
  • Investigate the status of BSP transactions and handle remittance procedures Manage agency credit and debit memos.

Course Contents

The Key Topics Include:

  • The IATA Billing and Settlement Plan
  • BSPlink training
  • BSP standard traffic documents
  • BSP agent billing reports and remittance procedures
  • IATA Accreditation

Who Should Attend

This course is recommended for:

  • Travel agency owners
  • Accountants and travel agency back-office personnel
  • Travel agents
  • Airline billing staff
Exam Information

If you need help studying this course, click here to connect with a Tutor/Expert. The Tutor/Expert will help you by teaching you the ab initio of Aviation, and some aviation terms.

If you are interested in this Course, click on the Register Button below. This connects you to an expert that will guide you to register and show you how to maneuver throughout your studies period.