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Airport Emergency Response Awareness

About the Course

Airports have an obligation to coordinate multi-agency activities in emergency or crisis situations. Internal communication is essential for aligned and proper care and assistance to affected persons. All members of staff are exposed to emergency situations and may have a role in the coordinated response.

Experience has shown that shock and confusion are one of the inefficacies discovered after such incidents. All the employees may have a role in case of emergency even it if is not a part of the initial Emergency Response Plan (ERP).

This e-learning course makes you as a member of the “airport community” understand the main components of an Emergency Response and illustrates how its challenges can be coped with.


Once you have completed the exam or the duration of the Course elapses, you will not be able to access the course contents.

What You will Learn

Upon completing this Course, you will be able to:

  • Describe responsibilities, roles and functions of organizations involved in responding to emergencies or crises
  • Describe the basic Humanitarian Response facilities provided at airports
  • Recognize fundamental needs and requirements of directly affected persons and demonstrate empathetic communications
  • Act as trustable member of the “airport community” in the initial hours following an occurrence
  • Explain the most common used definitions, abbreviations and terminology
  • Differentiate between “response”, “recovery” and “Business Continuity”

Course Contents

The Key Topics Include:

  • Emergency and Crisis Management Fundamentals
  • Types and phases of emergencies
  • Responsibilities, roles and tasks
  • Immediate Accident Response
  • Recovery and Business Continuity
  • Humanitarian Response

Who Should Attend

This course is recommended for:

  • All Airport Operators’ personnel
  • Airline Station Staff
  • All Ground Service Providers’ personnel
  • Agencies such as Rescue and Fire Fighting,
  • Police, Security, Medical Services
Exam Information

If you need help studying this course, click here to connect with a Tutor/Expert. The Tutor/Expert will help you by teaching you the ab initio of Aviation, and some aviation terms.

If you are interested in this Course, click on the Register Button below. This connects you to an expert that will guide you to register and show you how to maneuver throughout your studies period.